The Bell Notification feature has been enhanced to provide a more organized and intuitive way to monitor your Custom Report deliveries in real time. A new Custom Report tab within the bell icon now separates report updates from general notifications, allowing you to quickly check whether your reports were sent, failed, or partially failed.
Designed with a fully responsive layout, this update ensures a seamless and consistent experience across desktop, mobile, and tablet devices—making it easier than ever to stay informed and take quick action on your report results.
Key Improvements
- Dedicated Custom Report Tab
Previously, delivery information for Custom Reports was only available within the Custom Report menu, making it necessary to open the report table to check whether your reports were sent successfully. With this enhancement, you can now monitor your report delivery statuses directly from the Bell Notification.
A new Custom Report tab has been added inside the bell icon to provide quick access to all report-related updates. This tab consolidates the delivery statuses of your reports in one place, allowing you to stay informed without switching between pages.
- Clear and Contextual Status Messages
Alongside the new Custom Report tab, each notification now includes detailed status messages that clearly explain the outcome of your report delivery.
You’ll see one of the following statuses:
- Report Sent Successfully – The report was delivered to all intended recipients.
- Failed to Send Report – The report encountered issues such as missing data, partial delivery failures, or complete send failures due to a system or data error.
Each notification also contains specific message text explaining the reason behind the failure, helping you quickly identify and address issues without manually reviewing the Custom Report logs.
- Clickable Notifications for Email-Based Reports
For reports sent via Email, notifications are now interactive. When you click the notification, it opens the Custom Report Webview, giving you direct access to the full report content.
This new capability lets you view, verify, and analyze your report instantly, without navigating through the Custom Report section. It’s especially useful when you:
- Receive recurring reports and want to review them right away.
- Need to confirm successful delivery after a scheduled dispatch.
- Collaborate with colleagues who rely on the same data.
Even if the delivery status is Partially Failed, you can still click the notification to open the webview and review the successfully delivered content.
- WhatsApp Delivery Notifications (View-Only)
For reports sent via WhatsApp, the system will still generate a notification, but it will serve as a status update only. Since WhatsApp reports are not accessible via webview, these notifications are not clickable.
This ensures that all users—whether receiving reports through Email or WhatsApp—stay informed about their report delivery results while preserving each platform’s interaction logic.
- User Access and Delivery Scope
Notifications will be automatically sent to:
- The user who created the Custom Report.
- Any invited users added under the “Recipient Email” field in the Custom Report setup.
This ensures that both report owners and recipients have synchronized visibility on report delivery outcomes. Everyone involved will see identical notifications reflecting the latest report status.
Why This Matters
Managing multiple recurring reports can quickly become overwhelming, especially when dealing with numerous delivery channels and stakeholders. This enhancement helps you stay in control by:
- Centralizing delivery updates within one easily accessible tab.
- Improving visibility into report outcomes without manual checking.
- Reducing missed alerts through clearer, real-time status messages.
- Enhancing workflow efficiency by enabling one-click access to reports (for email-based deliveries).
- Maintaining device consistency, so you can check report statuses on desktop, mobile, or tablet with the same experience.
💡 Pro Tip: If you regularly schedule multiple Custom Reports (for example, daily brand summaries or weekly sentiment reports), the new Bell Notification feature helps you prioritize your review process.
This enhancement is designed to streamline how you monitor your report deliveries, ensuring that you never miss a status update or delivery issue again. By combining clarity, accessibility, and cross-device support, this improvement helps you manage your reporting workflow more efficiently—giving you confidence that every report reaches the right audience, every time.