This section explains how alerts and notifications work in DXT360 Analytics, including alert customization, recipient settings, delivery behavior, and common reasons for delayed or missing notifications.
Can we customize the email alert?
You can customize email alerts based on your monitoring needs and preferences. This includes adjusting triggers, frequency, and recipients.
Changes to alert settings can be made at any time.
Can I send alerts to recipients that are not registered users?
Alerts can be sent to external recipients even if they are not registered users of the platform. You can include their email addresses when setting up alerts.
This allows you to share updates with stakeholders outside your account.
Why am I not receiving alerts?
Alerts may not be received due to incorrect configuration, delivery issues, or system processing delays. It is important to check your alert settings and recipient details.
In some cases, alerts may also depend on data availability.
Why are alerts delayed or inconsistent?
Alerts are triggered based on data processing and system conditions. Delays can occur when data has not yet been fully processed.
High system load or large data volume may also affect alert timing.