This section explains the channels and data sources supported by DXT360 Analytics, including differences in data availability, supported features, and channel-specific capabilities.
What channels are supported in DXT360 Analytics?
DXT360 supports multiple channels, including Facebook, Instagram, X (Twitter), TikTok, YouTube, Online Media, Forums, Printed Media, TV, and Radio.
The available channels may vary depending on your subscription and enabled products.
Why do different channels provide different data?
Each platform provides different types of information through its APIs and data sources. As a result, available metrics, content, and supported features may vary between channels.
Some channels provide richer engagement data, while others focus on media exposure or audience estimates.
Why are some metrics only available for certain channels?
Metrics depend on the information provided by each platform. If a channel does not make a particular metric available, DXT360 cannot display or calculate it.
For example, traditional media channels use different measurements from social media platforms.
Which channels support backdate?
Backdate is available for supported social media and mainstream media channels. Available channels may vary depending on your subscription and data source.
Historical data availability also differs between channels.
Which channels support OCR and Logo Detection?
OCR and Logo Detection are available for supported image-based content where these features have been enabled.
Availability may vary depending on the channel, account configuration, and feature activation.
Which channels support comment collection?
Comment collection is available for supported social media channels where the platform provides access to comment data.
Availability and collection limits may vary depending on the channel and platform policies.
Why is data availability different between channels?
Each channel has its own data policies, API capabilities, and update frequency. These differences affect how much historical data is available and how quickly new data can be collected.
As a result, data coverage and processing time may differ across channels.
Why is the same post displayed differently across channels?
Each platform structures and provides its content differently. DXT360 displays the information available from each source while preserving channel-specific attributes.
Because of this, the fields, metrics, and layout may vary depending on the originating channel.