This section explains how dashboards and widgets work in DXT360 Analytics, including dashboard customization, widget management, data display, sharing options, and common reasons for differences in dashboard results.
Can I create multiple dashboards?
Yes. You can create multiple dashboards to organize different campaigns, brands, teams, or reporting needs.
Each dashboard has its own layout, widgets, filters, and access settings, allowing you to tailor the view for different audiences or purposes.
Can I use the same campaign in multiple dashboards?
Yes. A campaign can be added to multiple dashboards without affecting the campaign itself.
This allows different teams or users to create customized dashboards while using the same campaign data.
Can I customize the widgets in my dashboard?
Yes. You can customize your dashboard by adding, removing, resizing, and arranging widgets to display the information most relevant to you.
Your dashboard layout can be updated at any time without affecting the underlying campaign data.
Can I rearrange the order of widgets?
Yes. Widgets can be rearranged using drag-and-drop to create a layout that best fits your workflow.
Your customized layout is automatically saved and will remain the next time you access the dashboard.
Can I remove a widget without deleting the dashboard?
Yes. You can remove individual widgets without deleting the dashboard or affecting other widgets.
Removing a widget only changes the dashboard layout and does not delete any collected data.
Can I export or share my dashboards and widgets?
Yes. Dashboards and widgets can be exported or shared to support reporting and collaboration.
The exported results reflect the filters, date range, and widget configuration applied at the time of export.
Will editing my dashboard affect other users?
It depends on the dashboard's access settings. Changes made to a shared dashboard may be visible to other users who have access to the same dashboard.
If the dashboard is private, only you will see the changes.
Why is my dashboard empty?
A dashboard may appear empty if no campaigns or widgets have been added, or if the selected filters return no matching data.
Check your campaign selection, filters, and date range to ensure data is available for display.
Why isn't my dashboard showing the latest data?
Dashboard widgets display data that has been collected and processed for the selected campaigns and filters.
If recent data is still being processed, the latest results may take a short time to appear.
Why is a widget showing "No Data"?
A widget displays "No Data" when there are no matching results for the selected campaigns, filters, or date range.
This may also occur if the required data has not yet been collected or is unavailable for the selected channels.
Why are some widgets unavailable?
Some widgets are only available for specific channels, data types, or subscription plans.
If the required data or feature is unavailable, the widget may be hidden or unavailable to add.
Why are widget values different from My Data?
Widgets display summarized metrics, while My Data shows individual posts and media mentions.
Because they present data at different levels of detail, the values may not always match exactly.
Why do different dashboards show different results?
Each dashboard can use different campaigns, labels, filters, widgets, and date ranges.
As a result, dashboards created for different purposes may display different metrics and insights.
Why did my dashboard change after editing filters?
Dashboard widgets automatically refresh based on the currently selected campaigns, labels, filters, and date range.
Updating these filters changes the scope of data shown across all applicable widgets.
Why do widget values change over time?
Widget values are updated as new data is collected and existing metrics are refreshed.
As conversations and engagement continue to grow, dashboard metrics may change to reflect the latest available data.