This section explains how reporting and data export work in DXT360 Analytics, including available export formats, report availability, export behavior, and common issues related to exported data.
Can I export or share my dashboards and widgets?
You can export and share dashboards or widgets to support reporting and collaboration. The exported results will reflect the filters, date range, and configuration applied at the time of export.
Depending on the size and complexity of the data, the export process may take some time to complete.
What export options are available in DXT360?
DXT360 provides two export options: Default Version and Pivot Version, each designed for different reporting needs. The Default Version exports detailed post-level data, while the Pivot Version summarizes data for trend analysis and campaign comparison.
Choosing the appropriate export format can help improve reporting efficiency, data analysis, and decision-making based on your use case.
Read Optimizing Data Exports: Choosing the Right Format for Your Reports
Why does my exported data look different from the dashboard?
Export formats may structure data differently depending on the selected version. The Default Version focuses on individual records, while the Pivot Version aggregates data for summarized reporting.
As a result, row counts, layouts, and grouping may differ from what is displayed in the dashboard.
Can I redownload my previous analytics, raw data, and insight reports?
You can redownload previously generated reports if they are still available in your account. These reports reflect the data and configuration at the time they were created.
Availability may depend on system retention and data scope.
Why is my raw data export taking a long time?
Raw data export time depends on the volume of data and the system queue at the time of request. Larger datasets require more processing time.
Exports are processed in the background and will be available once completed.
Why is my exported data not sorted correctly?
Exported data may not always follow the same sorting applied in the dashboard. This depends on how the data is generated during export.
Sorting behavior may be improved in future updates to better align with user selection.